I crossed the six months on September 2, still in IP1 with application untouched since Agent recommended pass on April 11. on September 10, I raised a CSE to forward my PhD certificated completed after submitting the application, and for which I didn't claim any point, and to inquire about the status of my application. Still got the following empty template response:
"Good day XXXX,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We are pleased to confirm the reception of the following documents:
- XXXX. ENG..jpg
- XXXX.PT.jpg
We have forwarded them to the responsible office for their consideration.
If further information is needed during the processing of your application, the responsible office may contact you.
Moreover, we verified the information provided and can confirm that your application is still in process.
While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that we will communicate with you once a decision is taken.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,"
My question is, What can we really do for IRCC to give a clear response with relevant information regarding our specific applications?