This is the email he sent me right after our phone call.
Dear Applicant,
Thank you for contacting VFS Canada Visa Information Service Centre for Oman.
With reference to your query, please note that applicants may submit passports only through the courier service until further notice after receiving the passport request letter from IRCC. The passport submission package must include:
Original passport
VFS Global Consent Form per applicant (Second page filled and signed)
Passport request letter and any additional document mentioned within the passport request letter (if any)
Bank draft of VFS Global service fees
Kindly note that applicants who submitted their biometrics before November 3rd, 2019, applicants who did not submit biometrics, or applicants who had submitted an online application and intend to submit their passport at a Visa Application Center different from where they had enrolled for the biometric are required to pay the package transmission fee (78 SAR) and return courier fee (28 SAR).
However, applicants who had submitted an online application and intend to submit their passport at a Visa Application Center the same as where they had enrolled for the biometric are required to pay only the return courier fee (28 SAR).
The bank draft should be in the name of VF Services Saudi Ltd CO and fees must be in Saudi Riyals only. You may refer to the link for more information:
https://visa.vfsglobal.com/sau/en/can/buy-services.
The address of the Canada Visa Application Center is as below:
Riyadh Address:
Joint Visa Application Centre
2nd Floor, 2591 Hada District, Besides Courtyard by Marriott Hotel
Riyadh, Saudi Arabia.
Jeddah Address:
Canada Visa Application Centre
TasHeel Commercial Center, Ground Floor,
Suwaid Bin Sakher Street,
Off Jundub Bin Kaab Street (Off Prince Sultan Street),
Al Mohammadiya District 1, Jeddah.
Al Khobar Address:
Canada Visa Application Centre,
1st floor, Al Katheery Centre, King Faisal Street, Raka, Al Khobar, Kingdom of Saudi Arabia.
You may refer to the following link for further information on the mailing address:
https://visa.vfsglobal.com/sau/en/can/attend-centre.
Please feel free to get in touch with us in case of further information on your Canada Visa Application. You may choose to contact us via email on
info.caom@vfshelpline.com and we will get back to you as soon as we can.
You may call our Canada Visa Information Helpline on: +968 24667727 between 9:00 AM to 5:00 PM.
We are open from Sunday to Thursday (excluding declared holidays).
In our constant efforts to enhance the customer satisfaction level, we request you to send us your valuable feedback on the response provided. Please click below on this link to give feedback on the Email services,
https://www.vfsglobalcustomerexperience-ca.com/VOA/FeedbackWeb/Index?formID=9&countryID=131&missionID=7
Best regards,
Abdelkarim