Hi, My parents were due to have their PR card renewed, we noticed that it had already expired when we started this process. I was able to get my parents to take their pictures on 11/09/2019. Shortly after the pictures were taken, my father fell ill and has since died. I need to have my mother’s PR Card renewed. In order for her to close up financial accounts, my mother needs a valid PR Card. My mother does have a lot of difficulty getting around and I am not sure if the photo taken on11/09/2019 is still valid. I cannot locate their UCI number. Please advise on how I could get this task done as quickly as possible.