Waiting period is now more than our anticipation with no clue what is going on and where does our application stands. LBM did not gave any specific reply to the query rather getting annoyed, she should also realize how much we could also be annoyed of being thrown in a situation. 12 months are near to complete after PER date and 15 months of application sent to CIC and there is not even a single update.
I was also thinking to send CSE , but after her reply, I wouldn't dare to write her e-mail, though her last CSE reply was in April 2014.