Live-in Caregivers PR/OWP applicants for 2012 timeline.
- Thread starter cats_lover
- Start date
We wish to inform you that our office has now received the passport. The application is in the final stages of processing. We do not require any additional documentation at this time and will be in touch with the applicant directly, if necessary.
Although it is not possible for us at this time to commit to a specific timeframe for finalization, please rest assured that our office is processing this application diligently. Please note, it is advised that no travel plans be made by the applicant until our office has confirmed that travel documents are available.
hi what do u mean by this po ? we need to send our passport po ba to embassy ? need reply ASAP! they message me as of today MARCH 12 please please help po tnkyou
Although it is not possible for us at this time to commit to a specific timeframe for finalization, please rest assured that our office is processing this application diligently. Please note, it is advised that no travel plans be made by the applicant until our office has confirmed that travel documents are available.
hi what do u mean by this po ? we need to send our passport po ba to embassy ? need reply ASAP! they message me as of today MARCH 12 please please help po tnkyou
tintinarnido said:
You mean nagemail sila ng ganyan na hindi nyo pa nasasubmit passport nyo? Nakatanggap na ba ng approval at passport request letter ang LC1 nyo? Kung wala pang ppr ang lc1 ninyo, ibig sabihin hindi nyo pa pwede isubmit passport nyo sa embassy. At kung nagmessage ang embassy ng ganyan, i think wrong email add ung pinagpadalhan nila ng message.
@ tintinarnido, nag email po ba kayo sa kanila kaya nag reply sila ng ganyan sa inyo? nakaka pag taka kung hindi nyo pa sinubmit ang mga passports nyo tapos pinadalhan na kayo ng ganyan? ano ba naman CEM, umayos kayo! ibig sabihin nanghuhula lang sila at hindi man nila chine-check kung talaga nasa kanila na yung mga passports? Wow naman..da best talaga ang CEM!
Kaya nga eh. Ibig lng sabihin na hindi nila chinicheck mga pinapadalhan nila ng email. My duda tuloy ako na baka kaya wala pa ako visa til now ay dahil di nila mahanap passport ko na noong june pa nila kinuha sa akin.Reshi said:
that's possible dadalance, alam kaya ng CIC Canada mother office ang pinag gagagawa ng mga taga CEM na 'to... nakaka frustrate talaga.. lives and future of their fellow human being are at stake here...and it so sad that it seems they don't even bother to care what we feel 
they dont even bother to reply a single word of YES or NO when we ask them if our passports were already release or not.
they dont even bother to reply a single word of YES or NO when we ask them if our passports were already release or not.dadalance_123 said:
aleakim said:
yes po nag email cla ng gnyan what does it mean po ba ? we need to send po ba our passport to them or we need to wait the letter . eh ano po ung na received nila ung xerox ng passport nmen ?
and its ok po ba na old passport po ung copy na nasa knila eh nag pa renew po kme bg passport ok po ba un ? tnx
Kung wala pa kayong natatanggap na passport request letter, ibig sabihin hindi pa nila kinukuha passport nyo. Most probably wrongsent sila ng email. Kung nagrenew kayo ng passport, dapat sumulat kayo sa CEM na nagrenew kayo ng passport para alam nila. Ilakip nyo ung photocopy ng old at new passport.tintinarnido said:
Pwede ring thru email pagsulat nyo sa kanila. Scan nyo lng ung old and new passport tapos i-attached nyo sa email nyo. Sabihin nyo na nagrenew kayo dahil paexpire na.tintinarnido said:
Pwede ring thru email pagsulat nyo sa kanila. Scan nyo lng ung old and new passport tapos i-attached nyo sa email nyo. Sabihin nyo na nagrenew kayo dahil paexpire na.tintinarnido said:
Please take time to read, it is worthwhile...
‘High error rate’ found in Canada’s immigration processing
Internal government reviews find CIC employees often fail to use correct form letters or provide accurate timelines.
By: Nicholas Keung Immigration reporter, Published on Mon Jan 05 2015
Internal government reviews have identified a “high error rate” in immigration processing, from permanent resident applications to refugee work permits, prompting fears over the system’s integrity.
The human errors — staff failing to use correct form letters, address missing documents and provide accurate timelines, among other shortcomings — could not only cost individual applicants a chance to live and work in Canada but affect the “efficiency of the system” and create unnecessary backlogs.
“An important area of concerns resides with the letters. The number of request letters not sent, sent incomplete or unclear at initial stage and later on create a negative impact on both clients and the Case Processing Centre (in Vegreville, Alta.),” said an evaluation of operations at Vegreville. It was one of three internal reports obtained under an access to information request.
“It delays the processing, causes more waiting times for clients and increases the work for staff. It also increases the amount of whitemail received at (Vegreville) when clients reply to unnecessary requests or seek clarification. The number of same request letters sent over time also creates unfairness for clients whose applications got refused after one request.”
Immigration applicants have complained about inconsistencies and a lack of fairness in the application processing — and sometimes the decision-making — by Citizenship and Immigration Canada (CIC) officials.
The three so-called “quality management” reviews obtained by the Star focused on applications in three areas: permanent residence, refugee work permits and Canadian Experience Class.
The reviews give the public a rare glimpse into the extent of these official errors, which authorities have never admitted to.
While the rank and file of the immigration department blames the errors on the rising number of “casual employees” hired to replace well-trained permanent staff, the government insists that has not compromised the integrity of these programs.
“Since the (Stephen) Harper government came into power, Citizenship and Immigration has seen too many cuts and lost many qualified employees,” said Steve McCuaig, national president of the Canada Employment and Immigration Union.
“You have casual employees brought in within a short time with little training while qualified people are shown the door, and the public is left with people who are not on top of their job,” he said.
According to the union, casual employees make up half the workforce responsible for the reviews of permanent residence applications. These employees, mostly students, are given three days of training on the department’s global case management system (GCMS) and rotate on three shifts.
Immigration department spokeswoman Sonia Lesage insisted the system’s integrity was not compromised and officials regularly carry out quality monitoring exercises to evaluate programs and review procedures.
“As a result, the department is able to improve programs and provide faster and better services. CIC is focused on making our application processes and our correspondence with clients simpler and clearer,” she wrote in an email.
“We have moved to a system of ensuring perfected applications are handed in at the beginning of the process. With this practice, we have been able to identify missing or invalid information, earlier.”
However, the union’s McCuaig said the casual employees are not up to the task and some of the mistakes “are not fixable,” leaving applicants’ lives in limbo.
“The government keeps changing its policies. It is a challenge to keep up with all the changes that come every other week,” he said. “And you have to meet the quota and process X number of applications during your 7.5-hour shift.
“This is not like working in a bank and you either give or deny a loan. We are dealing with people’s lives and dreams here.”
According to the review of 996 files handled between Nov. 1 and Dec. 6, 2014, at the Vegreville operation, which deals with permanent residence applications, the quality management team found these shortcomings in the 617 request letters sent:
13 per cent did not address all missing items.
23 per cent had no timeline or an incomplete one or did not mention the consequences of failing to reply.
6 per cent were either “not professional” or chose the incorrect template form.
Of 426 files that received a second review during the five weeks, decisions were pending for 149 owing to errors made by decision-makers at an earlier stage.
While the 2013 review of the Canadian Experience Class — a pathway for those with Canadian work experience and education to obtain permanent residence — found 23 per cent of the decisions had “significant” eligibility concerns, the evaluation of refugee permit applications identified 113 errors in 88 files.
Toronto resident Bashar Kassir said he was not surprised by the many errors identified within the immigration system. His sponsorship for his parents in war-torn Syria was denied in August because officials said he failed to respond to letters the family claimed it never received.
“When mistakes are made, they need to recognize it and have recourse to address them,” said Bassir, whose file was finally reopened after his story appeared in the Star in October. “They should not force people to go to endless appeals for their mistakes.”
His parents received their permanent resident visas in December — more than three years after Bassir submitted his sponsorship application.
‘High error rate’ found in Canada’s immigration processing
Internal government reviews find CIC employees often fail to use correct form letters or provide accurate timelines.
By: Nicholas Keung Immigration reporter, Published on Mon Jan 05 2015
Internal government reviews have identified a “high error rate” in immigration processing, from permanent resident applications to refugee work permits, prompting fears over the system’s integrity.
The human errors — staff failing to use correct form letters, address missing documents and provide accurate timelines, among other shortcomings — could not only cost individual applicants a chance to live and work in Canada but affect the “efficiency of the system” and create unnecessary backlogs.
“An important area of concerns resides with the letters. The number of request letters not sent, sent incomplete or unclear at initial stage and later on create a negative impact on both clients and the Case Processing Centre (in Vegreville, Alta.),” said an evaluation of operations at Vegreville. It was one of three internal reports obtained under an access to information request.
“It delays the processing, causes more waiting times for clients and increases the work for staff. It also increases the amount of whitemail received at (Vegreville) when clients reply to unnecessary requests or seek clarification. The number of same request letters sent over time also creates unfairness for clients whose applications got refused after one request.”
Immigration applicants have complained about inconsistencies and a lack of fairness in the application processing — and sometimes the decision-making — by Citizenship and Immigration Canada (CIC) officials.
The three so-called “quality management” reviews obtained by the Star focused on applications in three areas: permanent residence, refugee work permits and Canadian Experience Class.
The reviews give the public a rare glimpse into the extent of these official errors, which authorities have never admitted to.
While the rank and file of the immigration department blames the errors on the rising number of “casual employees” hired to replace well-trained permanent staff, the government insists that has not compromised the integrity of these programs.
“Since the (Stephen) Harper government came into power, Citizenship and Immigration has seen too many cuts and lost many qualified employees,” said Steve McCuaig, national president of the Canada Employment and Immigration Union.
“You have casual employees brought in within a short time with little training while qualified people are shown the door, and the public is left with people who are not on top of their job,” he said.
According to the union, casual employees make up half the workforce responsible for the reviews of permanent residence applications. These employees, mostly students, are given three days of training on the department’s global case management system (GCMS) and rotate on three shifts.
Immigration department spokeswoman Sonia Lesage insisted the system’s integrity was not compromised and officials regularly carry out quality monitoring exercises to evaluate programs and review procedures.
“As a result, the department is able to improve programs and provide faster and better services. CIC is focused on making our application processes and our correspondence with clients simpler and clearer,” she wrote in an email.
“We have moved to a system of ensuring perfected applications are handed in at the beginning of the process. With this practice, we have been able to identify missing or invalid information, earlier.”
However, the union’s McCuaig said the casual employees are not up to the task and some of the mistakes “are not fixable,” leaving applicants’ lives in limbo.
“The government keeps changing its policies. It is a challenge to keep up with all the changes that come every other week,” he said. “And you have to meet the quota and process X number of applications during your 7.5-hour shift.
“This is not like working in a bank and you either give or deny a loan. We are dealing with people’s lives and dreams here.”
According to the review of 996 files handled between Nov. 1 and Dec. 6, 2014, at the Vegreville operation, which deals with permanent residence applications, the quality management team found these shortcomings in the 617 request letters sent:
13 per cent did not address all missing items.
23 per cent had no timeline or an incomplete one or did not mention the consequences of failing to reply.
6 per cent were either “not professional” or chose the incorrect template form.
Of 426 files that received a second review during the five weeks, decisions were pending for 149 owing to errors made by decision-makers at an earlier stage.
While the 2013 review of the Canadian Experience Class — a pathway for those with Canadian work experience and education to obtain permanent residence — found 23 per cent of the decisions had “significant” eligibility concerns, the evaluation of refugee permit applications identified 113 errors in 88 files.
Toronto resident Bashar Kassir said he was not surprised by the many errors identified within the immigration system. His sponsorship for his parents in war-torn Syria was denied in August because officials said he failed to respond to letters the family claimed it never received.
“When mistakes are made, they need to recognize it and have recourse to address them,” said Bassir, whose file was finally reopened after his story appeared in the Star in October. “They should not force people to go to endless appeals for their mistakes.”
His parents received their permanent resident visas in December — more than three years after Bassir submitted his sponsorship application.
dadalance_123 said:CEM ko po pinadala passport ko noong June 2014 pa. Na-amazed cguro sa passport ko kaya di nila maibalik-balik. Hahaha.. Hay naku po. Dinadaan na lng sa tawa ang frustration! CEM maawa naman kayo sa amin. Lumagay naman sana kayo sa lugar namin para alam nyo kung anong pakiramdam ng ga
Hi Dadalance,
Since JUne 2014 pa nasa CEM ang passport mo?? kelan nag PR ang LC1 mo? tumawag ba ang LC1 sa CIC veg?.anu daw explanation nila? kc sobrang tagal na yun? ninerbyos ako jan..bat ganun naman..
angelet said:November 18 naPR lc1 ko. June 13, 2014 pa nasa knila passport ko. Duda ko nga bka di nila mahanap. Wala pang response ang cpc veg.dadalance_123 said:CEM ko po pinadala passport ko noong June 2014 pa. Na-amazed cguro sa passport ko kaya di nila maibalik-balik. Hahaha.. Hay naku po. Dinadaan na lng sa tawa ang frustration! CEM maawa naman kayo sa amin. Lumagay naman sana kayo sa lugar namin para alam nyo kung anong pakiramdam ng ga
Hi Dadalance,
Since JUne 2014 pa nasa CEM ang passport mo?? kelan nag PR ang LC1 mo? tumawag ba ang LC1 sa CIC veg?.anu daw explanation nila? kc sobrang tagal na yun? ninerbyos ako jan..bat ganun naman..