Good day Sir/Madam
I got an email about my application 2 weeks ago since I don’t have access to my online platform anymore I try to link a newly created GCKEY account to the one I used to apply with but I m facing many challenges.
Firstly the system keeps on giving me this error 403 message and when I insist and manage to log in, put all information that I believe is correct like my application number, my IRCC number, my family’s name, my date of birth etc.….. the system says account no found.
Secondly in that form I am asked to provide the date I m entering Canada and the date I m leaving the problem is I am not sure which date must I provide since I applied in 2022 and I am getting the feedback only now. I do not know if I must put the date I wanted to travel when I applied or the new date that I will be travelling. This goes the same for the money that I have in my account since is not longer the same amount for sure.
I will be glad if I get help as soon as possible because the 30 days I am allow to submit my passport at the Canada embassy is getting closer.
Thank you in advance.
I got an email about my application 2 weeks ago since I don’t have access to my online platform anymore I try to link a newly created GCKEY account to the one I used to apply with but I m facing many challenges.
Firstly the system keeps on giving me this error 403 message and when I insist and manage to log in, put all information that I believe is correct like my application number, my IRCC number, my family’s name, my date of birth etc.….. the system says account no found.
Secondly in that form I am asked to provide the date I m entering Canada and the date I m leaving the problem is I am not sure which date must I provide since I applied in 2022 and I am getting the feedback only now. I do not know if I must put the date I wanted to travel when I applied or the new date that I will be travelling. This goes the same for the money that I have in my account since is not longer the same amount for sure.
I will be glad if I get help as soon as possible because the 30 days I am allow to submit my passport at the Canada embassy is getting closer.
Thank you in advance.