Letter of explanation

[rizmustafa]

Hi all,

I accidentally removed the letter of explanation from my checklist not knowing that it will remove the option completely. Is there a way to get it back as I would preferably like to add the letter of explanation.

Rizwan

 

[shagunsangwan]

Logout from your account
Login IRCC account in incognito mode of browser or clear your browser cache and it will be back.

 

[chente]

Hi all,

I accidentally removed the letter of explanation from my checklist not knowing that it will remove the option completely. Is there a way to get it back as I would preferably like to add the letter of explanation.

Rizwan

You didn't remove anything. It was a glitch on the web after the updates. As @shagunsangwan says, log out, clean the cache and log in again.

 

[rizmustafa]

Logout from your account
Login IRCC account in incognito mode of browser or clear your browser cache and it will be back.

You didn't remove anything. It was a glitch on the web after the updates. As @shagunsangwan says, log out, clean the cache and log in again.

Thank you both for your replies. I have tried both solutions but it didn't seem to work. Anyone else?

 

[rizmustafa]

Thank you again. Problem resolved. Ctrl + F5 did the job.

Riz

 

[Donna Alora]

I also have an option for a Letter of Explanation but I do not have any additional info to add regarding our application. What do I need to do? May LOE option says that it is required by Aug 10. Please I need your help.