Could you please tell what documents you submitted along with your passport. Thanks
I am sure you got this fixed already but if not here is an excerpt from the email i got sometime ago;
THE FOLLOWING INFORMATION AND DOCUMENTATION WILL BE REQUIRED TO
ISSUE YOUR VISA:
☐ UPDATED FAMILY INFORMATION: You must advise us of any change in your marital status or
family composition. All family members must be listed on your IMM008 and Additional Family
Information forms. Failure to comply may result in a delay in the issuance of your visa.
☐ PASSPORTS: Ensure you read and follow the points below:
There is an individual passport for each family member accompanying you to Canada. Children
must have their own passports.
Each passport is valid for at least 6 months from the time you come for the visa.
Each passport has sufficient free pages (two required for our visa, plus pages for any transit visa)
☐ TWO (2) PHOTOS FOR EACH FAMILY MEMBER:
These photographs must follow the photo specifications outlined in the following link:
www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf. Ensure they are taken with
a WHITE BACKGROUND and that the SIZE OF THE FACE is between 31 – 36 mm. Photos should not
be stapled, glued or pinned (you can paperclip or attach them using an envelope). The photographs must
be unblemished as they will be used to produce your Permanent Resident Card once you are in Canada.