I don’t think that was expecting much. I had our representative follow up every month and send me the reply. I made it clear that we had a contract and she is paid so she needs to be diligent - even in covid times.when I got Pre Arrival On May 20, 2021 that was the first in 5 months since we heard from her...maybe I'm expecting too much I don't know but I'm just Tired of this process