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Vinay5800

Newbie
Jun 29, 2019
4
0
Hey folks, during my application I Submitted my LOE in the Client information Tab but POST AOR I can see all other documents attached except for Client Information. Can Someone in AOR Confirm if the Client information document is visible for them. Please help
Hey folks, during my application I Submitted my LOE in the Client information Tab but POST AOR I can see all other documents attached except for Client Information. Can Someone in AOR Confirm if the Client information document is visible for them. Please help
I think if its not uploaded, VO cannot see the LOE.
 

DraganaDO

Full Member
Jun 2, 2019
30
5
Hey folks, during my application I Submitted my LOE in the Client information Tab but POST AOR I can see all other documents attached except for Client Information. Can Someone in AOR Confirm if the Client information document is visible for them. Please help
I have the exact same case. And am sure that i uploaded LoE properly. Not showing as a document in Client information now post AoR. Anyone else noticing this?
 
Last edited:

phl2019

Hero Member
Feb 24, 2019
519
145
I have the exact same case. And am sure that i uploaded LoE properly. Not showing as a document in Client information now post AoR. Anyone else noticing this?
Hi

It’s been discussed on the WhatsApp groups and there have been suggested ways to remedy this. If you can join one of the groups and raise it there, I’m sure someone can share the steps you need to take to see it in your account.

I believe it has something to do with switching browsers and clearing your cache. :)
 

DraganaDO

Full Member
Jun 2, 2019
30
5
Hi

It’s been discussed on the WhatsApp groups and there have been suggested ways to remedy this. If you can join one of the groups and raise it there, I’m sure someone can share the steps you need to take to see it in your account.

I believe it has something to do with switching browsers and clearing your cache. :)
Oh great! Thank you so much. I started to slowly freak out. Good to know that it happens ccause I started doubting that I even uploaded it. Trying to remember the whole day the moment am sure I uploaded the letter xD Can somebody add me to relevant whatsapp group? Where do I share contact? Thanks
 

kulcha

Star Member
Jun 18, 2019
75
18
I think if its not uploaded, VO cannot see the LOE.
This issue has been faced by many. So you need to do some trials as some people were able to see after doing one of the things from below:

1. Try to Login in incognito mode
2. Remove cache and try to login through the same browser
3. Change browser
4. Try to login from smart phone and see if you can find the attachment when you login from your cell phone

Thank you.
 

T80

Hero Member
Mar 20, 2019
216
77
Entering second month:) since AOR on June 06.

Hoping for smooth processing for all here
 
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