Hi
@tobs, the response you got from the CSE is just generic/templated response. This response can also vary depending on the agent that replied as shown at the bottom of the response.
Some of the agents' response are more specific like "your file has been approved" or "a decision has been made", while some will just give the more generic reply.
I got exactly this same response as yours through CSE prior to PPR even after Ralph had confirmed approval. I was worried and doubted Ralph's info, till someone else showed me two different responses he got from the two CSEs he raised after approval. One agent was specific and said "decision has been made, wait for instructions....". The other agent of course gave exactly your own kind of response. What's the aim of this long story? To calm your nerves, even though I know being calm is the toughest thing to do in your situation, as anxiety almost had the better part of me too. But thank God for saving me from IRCC induced hypertension just at the nip of time