hey there.... my email to them was last week monday and i never got a reply.
i emailed them again yesterday and finally got a reply.
my file is now in SGVO being processed.
my document status is "WE NEED MORE DOCUMENTS".. since AUG 18.
That is good news Toby101, at least there is progress. Don't fret, if they need anything from you, i am sure they will contact you. Maybe it was a technical glitch and they were meant to say "No additional documents needed".
Any ideas on when exactly it was transferred?