+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
There is a format for the email:
Subject Line:
Application No: xxxxxx
In body of email:
Surname:
xxxx
Given Name: xxxx
Application No: xxxxx
Date of Birth: yyyy-mm-dd
UCI: xxxxxx
Category of Immigration: Federal Skilled Worker

Hello debz,

Thank you

for.replying,Anything else that I should write besides that information?
 
Hi all,

After being stuck at NA2 for 33 days I finally saw that my background status was updated to "We are processing your background check. We will send you a message if we need more information.". Additional documents status still says "The additional documents you provided are being reviewed". Just wanted to confirm if I'm on IP2. Does it mean that my file is approved?
 
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Hi all,

After being stuck at NA2 for 33 days I finally saw that my background status was updated to "We are processing your background check. We will send you a message if we need more information.". Additional documents status still says "The additional documents you provided are being reviewed". Just wanted to confirm if I'm on IP2. Does it mean that my file is approved?
Your timelines please
 
Hi Seniors,

I was requested to submit an IMM 5406 additional family information form. is it compulsory to provide details in the native language as well??
 
logged in today after a week hoping something might have changed but still the same status, stuck in IP1
I am a bit worried too but I guess there's nothing much we can do apart from waiting or sending an email which most probably will come back with an automated response

Best of luck
Same case, bg check hasn't started. I'll wait until the 60 days are fully passed before contacting them