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***** JULY 2020 CEC APPLICANTS TIMELINE *****

Spidergirl

Full Member
Feb 1, 2021
29
26
How did you reach the agent? I have been trying to call them for 3-4 days. There is an automated message on my application status and then they ask to press 0 to reach an agent. I do that and I am always told that you can't be transferred to an agent at this time due to high volume.
I have the same question and also can't through IRCC like you've described, but no one here is providing any suggestions. I don't know how calling is ever possible!?
 

aji2020

Star Member
Jul 31, 2020
184
91
I have the same question and also can't through IRCC like you've described, but no one here is providing any suggestions. I don't know how calling is ever possible!?
I tried today and got connected to the queue on my second attempt, waited for 38 mins and successfully talked to someone. I think 'keep trying in few mins interval' is the best advise based on my experience. I tried 5 mins after my first attempt.
 
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Rhbcc

Star Member
May 15, 2020
183
137
Vancouver,BC
Category........
CEC
Visa Office......
Ottawa
AOR Received.
01-07-2020
How did you reach the agent? I have been trying to call them for 3-4 days. There is an automated message on my application status and then they ask to press 0 to reach an agent. I do that and I am always told that you can't be transferred to an agent at this time due to high volume.
honestly its by luck or persistence - This morning I tried calling and I got in right away. Some days I'd have to try for 10, 20 times. It varies. But keep trying and you will get thru. I dont have a specific time when to call as well. I just call when I am free within the IRCC hrs.
 
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Oct 9, 2020
15
7
Just called an agent,still no new update. Hopefully I can hear some updates this month!

CEC Inland
VO: Ottawa
AOR: 17 July
Medical Passed, Biometrics Completed
Eligibility: Recommended Pass since Jan 4
Criminality: In Process
Security: Not Started