I may as well just do that. what did you write in the email? and you have got COPR now? How much time did it take after you sent the email? Thanks.
I sent them an email two weeks ago and informed them that my file was not processed further from the last 6-7 months. It was not touched my any officer after mid Oct 2020. After that, within three days, my file was updated on the online portal. Before sending them email, nothing was passed and after that everything was passed in a day. Now, Just waiting for the final decision.How we can find email contact of "Visa processing officer" ? or where should we send email ?