I have never been successful calling IRCC and I've tried over 15 times in the past few months. I tried again today and it seems they changed the menu. There was no option to speak to an agent. All the options were irrelevant. Does anyone know anything about this and how to get to an agent?
hey,
1. Call on this no. 1888-242-2100,
2. Choose 1 for english
3. and then press 1 for your UCI no
4. Press 1
5. Again Press 1
6. Press 2 for express entry
7. Press 2 if your application starting with E
8. then provide them your application number
9. Press 1 for checking the status of your application
10. after listening to the status, Press 0 for the agent
11. Press 1 if you want to call back and give them your Canadian number.
12. note the wait time and Hang up.
I hope this will help you.