please try login using file number
Click on check your application status, make a selection (mine was family sponsorship), scroll the page down and click on online tool, agree to terms and continue, now if this is the first email u got from imm this is Aor1
Click on Uci, put the number in this are sponsor information u need to fill in.
When I put my last name in small letters it didnt work so I tried to put it all in capital letters. Than put the sponsor's bd., and than select sponsor's place of birth. It should work. This is ecase.
If the entire thing didnt work for you make sure to create a gckey account and link the application using the application number in the email. This time use principal applicants information. It's quite easy and u can follow up the steps in immigration website if you had any trouble. Good luck. Please share your timeline if you can.