Is there a system glitch for anyone else with the optional documents? In my submitted application there is nothing in the optional documents even though I'm sure I uploaded a LOE
Those who want to view the Letter of Explanation submitted add part of application, here is what I tried to see if it would display. Login into your application, click on the Permanent Residence -> Click on view submitted documents. This should open the documents upload page and it will be in a neat tabular format. Keep refreshing the same page for about 5 to 6 times, the layout will change to typically list all the documents. You will now be able to see the letter of explanation. Tried this in Mozilla, IE and Chrome and it works. The above message will be displayed, ignore this and look at the list of documents. The LOE should now be listed. Ignore the message as it doesn't have the next button. Click on exit questionnaire and it should take back to home page.
