From Brazil I was able to reach CIC using Google Hangouts. Calling 1-888-242-2100 failed as well, but 1-613-944-4000 succeeded, and I ended up automatically trasfered to the 1-888-242-2100.What is the number to reach the CIC agents? I have tried calling 1-888-242-2100 and 1-613-944-4000 but no luck