Calling them won't help or change a thing. They actually don't know when our files will get to the officer and they can't make it move faster.Good luck. Just ask the usual questions about eligibility, security, criminality etc. I called again today and got a pretty rude woman who basically told me there's no point calling because nothing will change until an officer reviews my file, at which point I would be updated. Conversation got a little heated but of course my application is still at the bottom of the pile regardless.