HELP PLEASE !!!
Application submitted: FEB 10
AOR received: MARCH 16 (Sponsor's email- mentions Application number starts with F{num})
AOR received on PA's email: MARCH 17 (confusing as it mentions temp Application number X{same number as sponsor's email}-PA)
Strange issue:
- We received AOR on sponsor's email with sponsor's UPI number. PA linked application to GCKey and PR tracker tool.
- We received another email on PA's email after 10-12 hours {email: Inland SCLP Document Requirements Letter}
Both email has same application number apart from X in the beginning in PA's email.
Letter in email asks about additional documents to provide but PA can't see any requirements on PR tracker or GCKey account. Both has in progress status. I am attaching some details of the email PA received and we already provided these documents in our application still don't know what is the issue.
Is it common to get this type of email and if no then what will be best to do and how to submit the additional documents, they asked to submit?
Email received:
Temporary application number
We provided you with a temporary application number if you need to contact us (or use your UCI) regarding your application. This application number is temporary and will no longer be valid once processing begins. You cannot link a paper application to your online account using a temporary number.
Next steps
At this time your application has been received and is pending review for completeness. Once the review is complete you will be provided with a permanent application number. If your application is deemed to be complete it will move to the next stage of processing. If your application is incomplete it will be returned to you and no further processing will take place.
Additional documents to provide
The following documents are common missing item(s) that often delay processing. Please note: If your application is returned to you as incomplete these documents can be provided to IRCC should you decide to resubmit a new, complete application in the future. If you have not already included these items with your application, please submit the following:
Proof of Relationship/Cohabitation: Please provide evidence that could be used to confirm the relationship with your sponsor is genuine and that you are cohabitating in Canada. This may include:
- Joint bank accounts or credit cards,
- Joint ownership of residential property,
- Joint residential leases,
- Joint rental receipts,
- Joint utilities accounts (electricity, gas, telephone),
- Important documents of both parties show the same address, for example, identification documents, driver's licenses, insurance policies, etc.
Divorce/Death Certificate(s): If you were previously married, please provide a copy of your legal divorce/death certificate issued by the country, the territory or the region where the divorce/death took place. A divorce/death certificate must be submitted for all previous marriages. All documents in language other than English or French must have an official translation.
If these items were not included with your application, you may submit your documents via IRCC webform at {LINK}.
Note: Should your application be returned to you, these additional documents will still need to be provided should you wish to re-submit your application.