just had a call with IRCC. Well, they didn't tell me anything except that the passport copies I sent about a month ago were received 2 days after and they're still working on my application ... the only odd thing was that she told me my office is Vancouver citizenship office even though the document request came from Surrey office. Does anyone know what that means?
I am wondering how you guys are able to get hold of IRCC agents over phone? I have been trying 1-888-242-2100 for a couple of weeks but every time the call ends with the same message that all agents are busy. Do you have any other number? Appreciate your help!