hi guys,
i need your help.
i received a portal2 email that notifies me to log into my IRCC Permanent Residence Portal account with my current log-in credentials.
However, I have never received an email that contains log-in credentials ( my user name and temporary password) so far.
Therefore, I am not able to log into my portal account.
anyone came across such problem? what should i do now?
many thanks.
----------------------
below is the email :PR Portal (PR confirmation) - New Case Created Under Your Account | Portail RP (confirmation RP)
This is an automated message. Do not reply to this email.
XXX,
This email is to notify you that a new permanent residence confirmation case has been created under your IRCC Permanent Residence Portal account.
To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials.
Copy and paste this link into your browser to sign in to the PR Portal: https://prson-srpel.apps.cic.gc.ca/en/login
For additional information on using the PR Portal to confirm your status as a permanent resident and receive your PR card, copy and paste this link into your browser: https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/pr-confirmation-portal.html
Thank you,
Immigration, Refugees and Citizenship Canada
i need your help.
i received a portal2 email that notifies me to log into my IRCC Permanent Residence Portal account with my current log-in credentials.
However, I have never received an email that contains log-in credentials ( my user name and temporary password) so far.
Therefore, I am not able to log into my portal account.
anyone came across such problem? what should i do now?
many thanks.
----------------------
below is the email :PR Portal (PR confirmation) - New Case Created Under Your Account | Portail RP (confirmation RP)
This is an automated message. Do not reply to this email.
XXX,
This email is to notify you that a new permanent residence confirmation case has been created under your IRCC Permanent Residence Portal account.
To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials.
Copy and paste this link into your browser to sign in to the PR Portal: https://prson-srpel.apps.cic.gc.ca/en/login
For additional information on using the PR Portal to confirm your status as a permanent resident and receive your PR card, copy and paste this link into your browser: https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/pr-confirmation-portal.html
Thank you,
Immigration, Refugees and Citizenship Canada