Hi Everyone, Need some advice.
We have an application AOR Jan 15, 2020. In December 2020 we gotb decision made and received the link to confirm and upload picture online. However we were not able to log into the website IRCC provided and confirm we are in Canada and provide pictures. So we reached out to them and they told us if we cannot do virtual landing we will need to do landing in the old fashion. Since then we have heard nothing from IRCC, but when I check the status of application online, it says complete and we landed on Jan 05 and became a PR.
We have not received the COPR or anything at all, what would be our next step here? I tried to call IRCC but they are not even connecting me to a representative...
Is this normal since IRCC indicates that applications are been depayed due to COVID?
Any suggestions welcome and thank you a lot in advance!