And do you see below status on your profile? If yes, It seems webform response tells more truth.
We are reviewing whether you meet the eligibility requirements.
We are processing your background check. We will send you a message if we need more information.
AOR Jan 02... Had called them couple of weeks back, I was told that both BGC and eligibility is in process.
This is what I see on website -
Review of eligibility - We are reviewing whether you meet the eligibility requirements.
Review of additional documents - We do not need additional documents.
Interview - You do not need an interview. We will send you a message if this changes.
Background check - We are processing your background check. We will send you a message if we need more information.
Final decision - Your application is in progress. We will send you a message once the final decision has been made.