This email was received on 30th Dec when I enquired about my status.
AR=09/10/2019
AOR= still waiting. (93days)
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have received your enquiry regarding your updated contact information and have transferred it to the responsible office.
We invite you to consult our Help Centre if you wish to obtain more information on online address updates.
In addition, we have verified the information you provided and can confirm that we received your application. It will be processed according to the date it was received.
To find out how long it may take to process your application, please visit the processing times page.
If needed, more information is available for you regarding the processing times and updates in e-CAS in our Help Centre.
Lastly, we verified the information that you have provided and can confirm that at this time, it is not possible to link your application to your new account since your application is still waiting to be processed. Please visit our website in order to determine when we will begin to process your application.
For information purposes, you may at some point receive an email notifying you that Your application (X000000000) has been updated. You should be able to link your application at that time.
When you are ready to link your application, please click on Add (link) your application to your account from the welcome page. Once on the Link an existing application to this account page, the information entered must match the data indicated on the form you submitted.
If you experience difficulties linking your application, we invite you to take a look at the list of common issues encountered when linking an application, and their resolutions.
If you are still experiencing difficulties, please write back to us using the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
All the answers provided while trying to link your application. To do this:
once on that page and after entering all your answers, provide us with screen shots.
Any error messages. To do this, provide us with screen shots showing the full browser window, including the website address field of the:
page preceding the error, and
error message.
We will be pleased to follow up on your request within five business days following reception of the above information.
We hope the information provided is helpful in assisting you with your enquiry.