You have several options
Start by taking control of your account so you could check it yourself when you want.
Email Ralph Goodale’s office (Email on Tuesday next week. 11-12 pages back I have shared the draft and details - revert should come the same day)
Call CIC on Wednesday next week and ask for an update (details on how to call them using google hangouts app has been posted 10-12 pages back by me - expect 15-30 mins call waiting time)
Raise a WEB QUERY ( ask your agent to do this on Tuesday - timeline for revert 7-10 days )
Ask for your GCMS notes ( ask your agent to do this, cost will be 5CAD - timeline 30-60days)
Share all these details with us here and we can help u get better answers
Good luck and pls don’t worry