I made a call by 4:00PM yesterday. I think you would prefer to call a little bit late or super early. Just follow check the status over the phone and then press 0 will transfer you to an agent.Just want to ask which number did you call to get hold of CIC? I've been trying at various times these past 3 days, but at the end they say they cannot transfer my call to an agent due to the high number of calls..Is it the same number given by them in their website for Contact?