Issue with Job Bank revalidation

[abhisuri13]

Hey Guys - Today I logged in to Job Bank after couple of weeks and it took me to my Profile setting page automatically and had below error message displayed-

Your Express Entry information must be revalidated.

If you have an Express Entry profile number and job seeker validation code, enter them below.

If you now have a permanent Social Insurance Number, enter it below.

You must update this information to continue using Job Bank’s Job Match service.

Express Entry Profile Number
Any fields marked with an asterisk (*) are required fields.
You may update your Express Entry profile number if you have received a new number. Once you save this information, your current Express Entry profile number will not be kept in your account.

*Express Entry Profile Number
*Job Seeker Validation Code
I agree to share this information with the Government of Canada for the purpose of validating my Individual Account on Job Match. This information will be used strictly for the validation of my account.
Continue


I tried with my EE profile no and validation code, however it gave me below error -

The form could not be submitted because 1 error was found:
• Error: You have entered an invalid Express Entry Profile Number and/or Job Seeker Validation Code. To avoid errors, you should copy and paste these codes directly from the message in your MyCIC account. If you are still having problems registering with Job Bank using these codes, please go to CIC Help Centre at http://cic.gc.ca/english/contacts for more information.


Not sure if my EE application is in CIC system? I haven't got my ecas access back till now, lost that couple of weeks back. I checked in AUG AOR group and few people are facing this issue. Hence created a new topic for larger audience.
Please try logging into Job bank and share your status. Also confirm if you have access to ecas. Thank you

 

[abhisuri13]

Your EE profile is not in the pool until you make your job bank account. Once you have your job bank account then you will receive an email saying that you have entered the pool.
You must have received a file after creating and submitting you EE. This could be a system glitch too. Try for scratch to make your job bank account. If you still get the error then you might want to contact the job bank moderator.

Hey - If you check my signature I have already got ITA and AOR almost 4 months back. I was trying to login to Job bank and it gave me this error. previously I was on Job bank. I tried revlaidting my account with EE profile no and verification code however its still giving error. Not sure if its system glitch.

 

[JoacRy]

Someone said on the forum they were having trouble accessing their profile. Maybe the website is down. Try again tomorrow.

 

[ppahuja]

Hey Guys - Today I logged in to Job Bank after couple of weeks and it took me to my Profile setting page automatically and had below error message displayed-

Your Express Entry information must be revalidated.

If you have an Express Entry profile number and job seeker validation code, enter them below.

If you now have a permanent Social Insurance Number, enter it below.

You must update this information to continue using Job Bank’s Job Match service.

Express Entry Profile Number
Any fields marked with an asterisk (*) are required fields.
You may update your Express Entry profile number if you have received a new number. Once you save this information, your current Express Entry profile number will not be kept in your account.

*Express Entry Profile Number
*Job Seeker Validation Code
I agree to share this information with the Government of Canada for the purpose of validating my Individual Account on Job Match. This information will be used strictly for the validation of my account.
Continue


I tried with my EE profile no and validation code, however it gave me below error -

The form could not be submitted because 1 error was found:
• Error: You have entered an invalid Express Entry Profile Number and/or Job Seeker Validation Code. To avoid errors, you should copy and paste these codes directly from the message in your MyCIC account. If you are still having problems registering with Job Bank using these codes, please go to CIC Help Centre at http://cic.gc.ca/english/contacts for more information.


Not sure if my EE application is in CIC system? I haven't got my ecas access back till now, lost that couple of weeks back. I checked in AUG AOR group and few people are facing this issue. Hence created a new topic for larger audience.
Please try logging into Job bank and share your status. Also confirm if you have access to ecas. Thank you

While trying to login to Job bank, I did saw this notification of updating EE profile number & job code on Dashboard. It seems they have rolled out some updates in Job bank as many of the individuals are re-creating EE profile based OINP official notification of system glitch. I did specify my earlier EE & Job validation code details and was able to save it successfully.

PS: I have not received ITA yet, so I'm assuming post ITA your EE profile is frozen for any further updates there.

Alternatively, you can reach out to the help centre contacts listed on cic website. Good luck !!

 

[gavingan]

Anyone has any idea -- Do we need to care about the Job Bank's status if the application has been submitted?

 

[paras1991]

same with me , I can't access it

 

[sraj07]

people who already submitted their application post ITA , get this job bank validation error . I think its because their profiles are locked and invisible to outside CIC systems.

 

[SSG]

Hey!

I have the same issue, cant validate my job bank id and it is not accepting my EE profile number.
Cannot access ECAS even.
AUG AOR FSW Inland applicant.

 

[honeypal]

Me too getting the same error.

 

[honeypal]

I created another thread on the same issue as I didn't realized that this thread is on.

canadavisa.com/canada-immigration-discussion-board/jobbank-message-your-express-entry-information-must-be-revalidated-t390159.0.html

 

[Nymphet28]

Facing the same issue. It does not accept my EE Profile number or Job validation code. Does this affect the status of my application? I've received an AOR in Sep and my application is under process ever since.

 

[raka1]

;DWhy people are making this thing ISSUE and every 2nd person is giving different answers

Please follow these instructions.

Just go to the letter which u received from CIC before receiving your "CONGRATULATION" letter.
on that letter go to
To register with Job Bank:
over there
your Job Seeker validation code:
is available in digits form.

then go back to your jobbank account and enter your express entry reference number and then that code from this letter and press enter and now the system with accept u and this red colour instructions will disappear now go and modify your profile because your all previous data has been deleted. after update then press activate profile.
thats all u r done 8)

 

[deyka]

I am facing the same issue have raised a fault with job bank tech support they replied in couple of days asking for more details. I shared the screen shot and other details no response since then. I thought the wise thing would be to report the issue , so we are covered from our side..

 

[raka1]

But i attempted my way and it works fine. no glitch or system issue at all.

 

[8023ber]

Facing the same issue. It does not accept my EE Profile number or Job validation code. Does this affect the status of my application? I've received an AOR in Sep and my application is under process ever since.

hi there,
what is your status now?

i am facing the same issue here.

does it gonna affect the application?

thanks a lot