Issue in Payments page in CIC

[saranyaeu2987]

Hi,
I have just 6 days left to submit my permanent residency application.
When I (electronically)signed the application, the payments page shows following error

Our Online Services Are Currently Down
System-generated error code:S7LUKDRR (2019-05-14 03:21:04)

Sorry

This on-line service is currently not available.
Possible reasons::

1. We are currently updating this Web site.
2. We are experiencing technical difficulties.

Please try again later.

I logged out and logged in again, now the action tab is empty for my application. (refer cic screenshot)
I could not find the help desk number but I have reported technical issue.

Any one faced such issue? Any suggestions or advice as I just have 6 days to submit application.

 

[jammytp]

I’m having the same issues. I can’t find the link to continue and pay for my application.

 

[patmary]

I’m having the same issues. I can’t find the link to continue and pay for my application.

Were you able to resolve the problem? I am dealing with the same issue.

 

[saranyaeu2987]

It was resolved couple of days later.
Please check if you have already opened the payment pop up window

 

[rnmpersaud]

Did you guys resolve this issue by contacting IRCC or did it just resolve on it's own? I am having the same issue, and my current visa expires on saturday... I just get the same online error message when I hit "Transmit and pay" IRCC are saying that there is nothing they can do and that i will have to apply for a visitor's visa to stay in the country, which means I can't work :/ ... please any help would be appreciated

 

[saranyaeu2987]

It was resolved couple of days later.
Please check if you have already opened the payment pop up window.

I contacted ircc via webform reporting the issue.they replied 10 days later checking if the issue

 

[rnmpersaud]

It was resolved couple of days later.
Please check if you have already opened the payment pop up window.

I contacted ircc via webform reporting the issue.they replied 10 days later checking if the issue

I don't have 10 days, that's the problem. No window pops up, it just goes straight to the page that says there is an "online service problem" it's like it's not even processing the previous page...