As the sponsor, I used my info with the client #, also tried with receipt # but no luck. No B-file number yet for my hubby the applicant. I even tried mixing it up when this didn't work and used his info with the client # (even though I KNEW it wouldn't work). Called the call centre and they had no answers for me, tried telling me e-cas is having problems, but it's funny most other people can log on, even ones that applied after me. Anyway, guess I will just have to hope for the best and pray it's actually in process by now and not on someone's desk or in a drawer somewhere. I know e-cas doesn't give you any info really, but for my sanity I really need to read "in process", then I can chill a bit (maybe).