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Is anyone else unable to log into their to "My CIC" account?

cupcakes

Hero Member
Jan 10, 2014
242
30
Visa Office......
CPP-Ottawa
App. Filed.......
09-06-2014
Nomination.....
04-06-2014
AOR Received.
30-01-2015
Med's Request
30-01-2015
Med's Done....
31-01-2015
Passport Req..
05-15-2015
VISA ISSUED...
05-25-2015
LANDED..........
06-15-2015
What's going on? I've been unable to sign in to My CIC for the past 2 days...is anyone else having this issue?
 

KrysB1

Full Member
Feb 24, 2014
23
0
Category........
Visa Office......
Ottawa
NOC Code......
0213
Job Offer........
Pre-Assessed..
App. Filed.......
04-09-2014
Nomination.....
10-03-2014
IELTS Request
N/A
Med's Request
15-12-2014
Med's Done....
21-12-2014
Passport Req..
N/A
VISA ISSUED...
N/A
LANDED..........
25-08-2015
I can't either...its been going on for a while and I'm not sure who exactly to contact..
 

sukhdipk

Star Member
Nov 6, 2013
71
0
Hi guys I had the same problem for last two weeks.they r updating their sys daytime.so try around 12-1am.it works that time
 

Brynnhart

Newbie
Jun 17, 2014
1
0
I have not been able to login in for 4 days, it's keeps saying error login failure, unable to retrieve account information which is strange because my partner can login to her account fine
 

aika1987

Star Member
May 25, 2014
63
6
Job Offer........
Pre-Assessed..
Brynnhart I have the same problem. The worst thing -today I received an email form CIC, that I have new message, and my application has beed update. But I cant log in and check!
 

aika1987

Star Member
May 25, 2014
63
6
Job Offer........
Pre-Assessed..
I sent email to Citizenship and Immigration Canada about my problem with log in, and their response:
"We verified the information provided. The situation that you have described is the result of an ongoing periodic technical problem. We are currently looking into it and will resolve it as soon as possible. You may want to retry at a later time.
We apologize for any inconvenience this may have caused."