Is anyone else in the same boat?

[cat89]

I applied through CEC Express Entry back in April.
They asked for my Schedule A Oct 6... it was provided however on Oct 15, my application suddenly showed as CANCELLED as incomplete on MY CIC.
I spoke to CIC and they reassured me that my app was NOT cancelled and this is a system glitch. They said my app is still being processed and they don't know when it will show as reopened. I called almost every week after that and they always tell me the same thing with no more information.
It has been one month and I am worried! Any suggestions on what I can do... is anyone having the same problem?
Pls help!

Thanks.

 

[adi1989]

Your best bet is writing a CSE and following up with cic call centre agent.

 

[cat89]

Yes, I submitted a CSE on Oct 26, however no reply yet.
I just spoke to CIC again and they told me the same thing: system glitch, they are aware of problem... nothing can be done now... just have to wait.

Just very frustrating when it's been over 6months and this is my status update...

 

[number411]

I'm sorry to hear this story. Bureaucracy sucks in nearly all countries. It is not fair to you that you're a victim of a computer problem. Please use other means to bring your file to the limelight and get that processed.

 

[RKCK]

Something similar had been posted earlier and it was resolved sometime (days/weeks?) later. I couldn't find the post.

Sorry, wish I could help you.

 

[anarsoul]

I'm sorry to hear this story. Bureaucracy sucks in nearly all countries. It is not fair to you that you're a victim of a computer problem. Please use other means to bring your file to the limelight and get that processed.

Nah man, he's a victim of a human mistake. But they will never admit it.

 

[Nebm31]

I applied through CEC Express Entry back in April.
They asked for my Schedule A Oct 6... it was provided however on Oct 15, my application suddenly showed as CANCELLED as incomplete on MY CIC.
I spoke to CIC and they reassured me that my app was NOT cancelled and this is a system glitch. They said my app is still being processed and they don't know when it will show as reopened. I called almost every week after that and they always tell me the same thing with no more information.
It has been one month and I am worried! Any suggestions on what I can do... is anyone having the same problem?
Pls help!

Thanks.

Have they requested you to submit it for 7 days only.

 

[joelmath]

I agree with @number411's post.. If cic call center is indeed telling u that they made a mistake but not giving you further steps to resolve the issue then u can try what number411 has suggested. If you don't mind waiting a bit longer then I would suggest you order for GCMS notes. It'll give u a better idea of what really happened with ur application and if call center is indeed giving u correct info after all.

 

[cat89]

Thanks for all your input.

I'm not sure how else to bring attention to my file, as the CSE I already submitted has no answer yet.

I guess the only other way is to order GCMS notes.