IRCC Webform - no automated response

[luisalbert]

Don't worry it has been the same for me two this week, I raised one cse and haven't received any ack. yet. Wait till Friday, I will do the same

any update?

 

[luisalbert]

They do not acknowledge, but they receive it. For example, I changed my address, no acknowledgement, but address is changed.

not even automated response?

 

[luisalbert]

Hello,

I've been trying to contact IRCC for an urgent matter (extending BIL deadline) via the Webform online however it looks like my requests are not going through.
When I submitted requests in the past, I would immediately receive an automatic acknowledgement e-mail in a matter of minutes, confirming the receival of my requests. However I've been trying to send already 4 requests since yesterday and I'm not getting any automated reply back. I've also tried to call them and they confirmed they did not receive any of my latest inqueries.
I'm assuming they're having some technical issues, or somehow limiting the incoming traffic requests. Is anyone experiencing this issue or is aware of any possible workarounds?

what kind of request you are trying to send?

 

[Anubhav97]

Same problem I'm facing right now. !

 

[Anubhav97]

Hello,

I've been trying to contact IRCC for an urgent matter (extending BIL deadline) via the Webform online however it looks like my requests are not going through.
When I submitted requests in the past, I would immediately receive an automatic acknowledgement e-mail in a matter of minutes, confirming the receival of my requests. However I've been trying to send already 4 requests since yesterday and I'm not getting any automated reply back. I've also tried to call them and they confirmed they did not receive any of my latest inqueries.
I'm assuming they're having some technical issues, or somehow limiting the incoming traffic requests. Is anyone experiencing this issue or is aware of any possible workarounds?

Any update ??

 

[krishn22]

I had similar experience this 05 April! And I got a reply on day 4, that my web-form has been received and forwarded to NDVO.

 

[luisalbert]

I had similar experience this 05 April! And I got a reply on day 4, that my web-form has been received and forwarded to NDVO.

didn't you get any immediate automated acknowledgment? And did you submit CSE on genric link or to NDVO directly?

 

[krishn22]

didn't you get any immediate automated acknowledgment?

Not this time.

 

[luisalbert]

Not this time.

So just to put things into a clear prospective, you submitted a CSE but didn't get any automated aknowledgement email but 4 days later you got an email stating that your request hasbeenh accepted. Right? And did you submit CSE on genric link or to NDVO directly?

 

[krishn22]

Sent it to generic link (As my file was in CIO according to March update). Didn't get any immediate automated response like before.

 

[luisalbert]

Sent it to generic link (As my file was in CIO according to March update). Didn't get any immediate automated response like before.

Alrighty one last question, was your cse regarding time check or was it to inform cic about a change in your application?

 

[krishn22]

Uploaded a medical document via webform, also asked for updates.

 

[Canadavisa92]

any update?

Still

 

[luisalbert]

Still

your aor?

 

[amit1984]

What I think is, they stopped sending acknowledge emails. But they process the email request. That happened to me as well.