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IRCC sent request of CSQ

nasksm0713

Full Member
Nov 7, 2022
33
1
Hi ! The IRCC sent a email to my wife asking her for the valid copy of the CSQ. Do we just reply to their email with the pdf of the CSQ? Btw the CSQ was approved this email came after thank you please help !!
 

citizenshipcanada

Hero Member
Sep 1, 2011
380
104
Hi ! The IRCC sent a email to my wife asking her for the valid copy of the CSQ. Do we just reply to their email with the pdf of the CSQ? Btw the CSQ was approved this email came after thank you please help !!
the clear answer would be yes, but my question is doesnt the letter ask you to send the CSQ to a specific email address ?
 
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citizenshipcanada

Hero Member
Sep 1, 2011
380
104
No there is no specific email adress written and the email she got it doesnt say "Do not reply" so im guessing we have to just reply? The email they sent us was from canada-immigration@international.gc.ca
on IRCC site :

Common IRCC email practices
  • The email address ends with:
  • The email is usually from a do not reply account.
  • Reply instructions are included in the email.
    • For example, if you are asked to submit additional documents, you will be instructed not to reply to the email. Instead, you will have to follow the instructions included in the email to submit the requested documents.
  • IRCC encourages applicants to use the IRCC Web form to better track correspondence about applications in progress.
  • For online applications, IRCC sends emails to applicants through their accounts.
  • After you contact the IRCC Call Centre, the agent might send you an email with more information regarding your question.
    • This email will be from “Citizenship_And_Immigration_Canada” and the subject title will be “Request for information.”
    • The email will be signed by the agent you spoke with. You cannot reply to this email.
 
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nasksm0713

Full Member
Nov 7, 2022
33
1
Thank you so much!
So youre saying its better if I send it to them through IRCC web form ? Because on the email my wife got she forwarded to me and it doesnt say anything just that she has to send a valid copy of the CSQ. Also is it okay if she replies to the email or it has to be through the IRCC web form?
 

citizenshipcanada

Hero Member
Sep 1, 2011
380
104
Thank you so much!
So youre saying its better if I send it to them through IRCC web form ? Because on the email my wife got she forwarded to me and it doesnt say anything just that she has to send a valid copy of the CSQ. Also is it okay if she replies to the email or it has to be through the IRCC web form?
wanted to make sure ,to send you the proper information from IRCC ,this way you are 100% sure .
 
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nasksm0713

Full Member
Nov 7, 2022
33
1
wanted to make sure ,to send you the proper information from IRCC ,this way you are 100% sure .
Just to be clear if the email DOESNT say DO NOT REPLY does it mean i can reply to their email with a PDF of my CSQ? Secondly on the webform is it possible to submit the CSQ ?