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IRCC requested a document via email without specifying what address.

Tanatos14

Star Member
Sep 10, 2015
131
74
Hi all,

I applied for PR on the 29th of November and yesterday I got an email from donotreply@cic.gc.ca telling me there was a message in mycic account...all normal so far.
The message in my account asks me to send them my degree:

"You must send us the requested information by email within 30 days from the date of this letter.
Please reply directly to this email and put your application number in the title.
Please note:
- Any documents submitted which are not in English or French must be accompanied by a notarized translation in either English or French.
- Do not submit originals, unless otherwise stated, as documents submitted will not be returned.
- Please note that we can only accept unzipped PDF, JPG or .doc files that are attached to an email, totaling less than 5 MB."

My question is, what email I have to send it to? the email I got was from "donotreply" and it was just a notification, in the message itself it doesn't specify any email address and there's no function to answer in mycic website.
Has anyone been through this?

Thanks in advance for your time.
Cheers,
 

jwahba

Star Member
Sep 14, 2015
110
10
Category........
NOC Code......
2147
Job Offer........
Pre-Assessed..
You can send it using case specific inquiry form.
http://www.cic.gc.ca/english/contacts/web-form.asp
Or if you know your visa office you send it directly to its email address
http://www.cic.gc.ca/english/information/offices/apply-where.asp