Dear all,
I signed up on the 13 may 2021 and completed my draft application for ECA on 14 May2021.
I have been trying to complete the payment but I am unable to do so cuz my profile doesn't have a file number ( file number is a mandatory field and doesn't get auto filled on the payment page)
I have checked the following
1) No file number on top right corner of IQAS profile
2) No file number on the application form ( which gets downloaded after I press preview my application)
3) No file number generated on the order form ( new tab that opens up as we press submit on payment page)
In addition to this, I have also contacted IQAS via the contact form but I have not received any resolution yet.
Can you please confirm if anyone has addressed such an issue in the past. If yes, your assistance shall be highly appreciated
Thank you
Regards