Please guys I need help. I sent my transcripts via Courier from my institutions and they arrived IQAS office (9th floor, 9942 108 street Edmonton, AB T5K 2J5 Canada) since November 18th (almost 10 weeks ago). Yet, my status on their portal is still showing 'waiting for transcripts'. I have sent several mails to them on their email address, yet no response. Please help. I am not sure what to do anymore. At this point, I am genuinely worried. Could my transcripts have been lost or misplaced or just not seen?