Hi,
I obtained the official transcripts from the universities where I did my UG (Mahatma Gandhi University Kerala) and PG (Sikkim Manipal University), in 2 sealed envelopes, and sent them to IQAS along with the application package, all documents and transcript envelopes enclosed together in a big envelope. As per courier tracking, the package was delivered on 3rd May. I received AOR1 on 12th June. Reading all the posts in this thread, I was expecting AOR2, so I emailed them querying about the transcripts.
Their reply said
"IQAS confirmed that they only received the photocopy of your transcript from the Mahatma Gandhi University. As part of the process for an ECA for immigration, IQAS needs to authenticate that credentials were issued by the institutions where they were obtained. To verify authenticity of your credentials, transcripts must be sent by the issuing institution directly to the IQAS office. Those should be official documents, either attested copies or originals sent by the institution in a sealed envelope. Use the Request of Academic Records Form available on our website to request that the issuing institution sends your transcripts/statement of marks directly to IQAS."
But I had applied for official transcripts and the university mailed it to me in a sealed envelope which I simply enclosed (without opening) in my application package and sent to IQAS. Could anyone kindly share any insights on what could have gone wrong?
Thanks and regards,
Vrinda Vijayan