this must be very disheartening.Just finished writing a lengthy email to IQAS. Described everything, Application, Transcripts, Individual dates of delivery, Final assessment report.
Asked them to re-check everything, because the report is incomplete as it does not mention the master's degree at all. Couldn't get them on call, long waiting, exhausted the mobile phone balance while being kept on hold.
Now, I am waiting for the email reply. So disheartened. Was going to complete my profile and upload it.
Currently, it looks like I'm here to guide others to the treasure I cannot possess (Avengers: Infinity War).
Just wondering whether it is possible that they simply lost your master's transcript and didn't evaluate it as a result... it happened in my case. I sent my transcript along with my application and they just processed my application documents. Probably, just overlook my transcripts which were inside the bigger envelope and threw the envelope or misplaced it.
very sad situation.... BTW, I have resent my transcripts. just added 4 more months of wait.