+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I think you can see also on your online or MyCIC account
 
You can check on mycic if you filed without a representative. You can also check your status through the automated system by calling their helpline
I saw my status is showing that the background is in process, but some others are showing that we are processing your background check. What is the different between these? Thanks for your reply.