Ouch, only 4 fays advanced? I suppose they take the slowest officer as the standard, to make sure people don't call for nothing. At the same time we can see that everyone up to September 27th has had a reply. So they're not doing too bad, I suppose.
Katie_van should get ready for some news.
By the way, I just checked eCas... They've added the extra information that I've sent to my file. It was received the 29th of June (delivery certificate from Canada Post) and eCas stated "We received the requested information on July 4, 2011. Thank you for providing the information."
Wow, they've really gotten fast opening mail. I suppose since the lock-out the mail-room employees just got a nice little brake.