Hello,
I applied for an initial PR card after receiving my approval in January. In February I followed up for an update and IRCC informed me that they didn't receive my pictures. I resent another set of pictures and asked for an update a week ago with confirmation from Canada post that my package delivered. Suprisingly they claimed that the pictures have not been received again.
What exactly should I do? Any suggestion?
Thank you
I applied for an initial PR card after receiving my approval in January. In February I followed up for an update and IRCC informed me that they didn't receive my pictures. I resent another set of pictures and asked for an update a week ago with confirmation from Canada post that my package delivered. Suprisingly they claimed that the pictures have not been received again.
What exactly should I do? Any suggestion?
Thank you