Good to know at least someone got PCC.Hi! All,
I just wanted to provide details on my recent experience in getting PCC, it's quite complex scenario but I tried my best to explain in short.Hope this helps if someone has similar situation,
Consulate General: OTTAWA
Here is my PCC timeline details,
Application sent to BLS: April 24, 2020
Application sent to Embassy by BLS: May 4th, 2020 (Status in BLS site was 'Processing at High Commission')
Please note: I have not received any email regarding police verification initiation
I waited for almost 25 days and I started my follow up process to BLS via phone and email, and I got very generic response 'JUST WAIT'.I was worried because I didn't received any email regarding police verification initiation, but my friends who applied after 2 weeks of me, got email regarding police verification initiation.
As my ITA expiry date is very near, I geared up and started calling embassy directly to check the status. After trying more than 150 times(definitely not in one day , this is in 4-5 days), I got lucky enough to talk to one person in embassy over the phone. He was very kind, understood my situation, validated my application details and there was a big surprise to me , as I got the update from that person my PCC was printed on May 10,2020 (Just 1 week after they received my application) , however PCC didn't reached me and in BLS site application tracking was showing 'Processing at High Commission'.
I wrote more than 10 emails (Everyday different email thread) to embassy explaining my application situation, of course as expected I didn't received any response to my emails. I tried calling again to embassy and this time without many tries I spoke to the same person which I spoke earlier and he told my application had some issues in photo (I took the photo service from BLS by making online payment, BLS affixed my photo to application), because of this my PCC didn't cleared the last stage of process and no one in embassy cared to contact BLS/me regarding the issue.I requested the embassy person to help me on this, and he told he will try to fix this by talking to BLS.
Just 2 days back I received a call from Ottawa embassy , my PCC has been issued and I will receive it soon. Today I see the status in BLS site, my PCC is shipped to my address.
Now I am really not sure, what was the real issue, was the mistake from BLS or from embassy and what made the embassy to look into my PCC issue and solve it, may be my emails (I looped every escalation contact provided in Ottawa embassy website) or may be the embassy person to whom I spoke over the phone.
I have one question when did actual police verification happen(like police man visited your home)? What is timeline for that?