My timeline:
Feb 19 - Application picked up by Purolator
Feb 22 - Failed delivery by Purolator because BLS was not available to receive it; Called purolator to arrange for redelivery
Feb 23 - Application delivered by Purolator
March 3 - Received email from Purolator that application is pending as I did not put in my Father's name (mot sure why the application is deemed incomplete as the notes on the application clearly says one need only fill wither mother, father or guardian's name). Redid application and uploaded to BLS.
March 4 - Called BLS; told me to email "
brampton.p@blsinternational.net that document is uploaded, and application would progress to "sent to consulate for processing" within 48 hours. Sent email, received response saying "it is no reply email"
March 8 - Initiated escalation step 2 (waited for the promised resolution within 48 hours; never received a response.)
March 10 - Initiated escalation step 3 (waited for the promised resolution within 48 hours; never received a response. Followed up after 48 hours; again no response.)
March 11 - Called BLS; was told to send document to
CCCANADA@blsinternational.net; and was promised that my tracking would show application is forwarded to consulate in 24 hours and my application would be expedietd because of the numerous mistakes made by BLS so far; BLS failed to meet this promise, as nothing happened in the following 24 hours.
March 15 - Got an email from BLS that my application has been accepted. Tracking shows "under process."
March 16 - Tracking says "Under Process In Transit from BLS Centre to Consulat General" (yes, there are spelling/ punctuation mistakes in BLS's tracking.)
March 16 - Tracking says "Processing at Consulate General"