I'm in a similar situation with the Hyderabad office. My passport reached Hyderabad on 31st July in the late evening, as per the AWB number tracking tool. After that, just radio silence. No update whatsoever, and I have no idea as to where my passport is now.But then why charge people though?? I mean I have written mails to them that this is an important document and I paid for your shit services so let me know where it is at!!
I have Bschool classes and work both on me. And then I keep stressing about this.
Is it that Bangalore as a whole is acting like an A-hole or what! Idk. Only cause I had the AWB, I know Bangalore office has my thing! Thats all.