Thanks @iceman55 , sure I will follow up, which method do you suggest.I don't know if this means the application is processing or not, but if I were you, I would follow up constantly until this is resolved. 9 months is an extremely long period just to have the tracker working.
* I have notified about it via webform couple of times = getting response saying application is still in progress
* Have notified using Twitter DM = was told to contact IRCC over phone.
* Called up IRCC = again told that application is still in progress and told to wait