don't get me wrong here...I am not picking sides....the reality is that they do not have a fair process flow to actually process this applications....the system is just clogged.....it does not matter what ur online status says and what that means....end of the day they also don't want to hold up ur file either.....call centre is not setup for detailed explanation of ur files either....I remember back in the day they never used to give any kind of information related to immi files in process only general information...now they do sometimes and I am an example which surprised me also.
we are all here good ppl and contributed enough in this society and want to be blessed by the citizenship.....but I do see rotten apples everywhere and for them we get this RQ and long delays which further complicate the situation for law abiding resident.