Please, I need help. I forgot my login details ( both user name and password) for my express entry account but I still have my personal reference code number.
Can I use my personal reference code to access my account?
Please, I need help. I forgot my login details ( both user name and password) for my express entry account but I still have my personal reference code number.
Can I use my personal reference code to access my account?
You need your username to recover your password. If you forgot both, too bad, I am afraid, you need to create a new GCKey, and recreate your EE profile.
Read these pages in detail before you take action:
http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=29
http://www.cic.gc.ca/ENGLISH/helpcentre/answer.asp?qnum=1260&top=25
and then maybe try this service
https://eservices.cic.gc.ca/ols/forgotpassword.do
I pray that you at least know your email address you used to create this account
Read these pages in detail before you take action:
http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=29
http://www.cic.gc.ca/ENGLISH/helpcentre/answer.asp?qnum=1260&top=25
and then maybe try this service
https://eservices.cic.gc.ca/ols/forgotpassword.do
I pray that you at least know your email address you used to create this account