+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

I FORGOT MY USER ID AND PASSWORD FOR EXPRESS ENTRY

wajigo

Newbie
Dec 23, 2016
2
0
Please, I need help. I forgot my login details ( both user name and password) for my express entry account but I still have my personal reference code number.
Can I use my personal reference code to access my account?

Regards
Jude
 

CanadaWeCome

Champion Member
Oct 1, 2015
2,387
128
124
Category........
Visa Office......
Express Entry FSW Outlander
NOC Code......
4031/4032
Job Offer........
Pre-Assessed..
Nomination.....
Awaiting
AOR Received.
15-12-2015
IELTS Request
27-06-2015
wajigo said:
Please, I need help. I forgot my login details ( both user name and password) for my express entry account but I still have my personal reference code number.
Can I use my personal reference code to access my account?

Regards
Jude
You need your username to recover your password. If you forgot both, too bad, I am afraid, you need to create a new GCKey, and recreate your EE profile.
 

alxms10

Hero Member
Dec 16, 2016
333
21
London-UK
Category........
FSW
Visa Office......
London-UK, then Paris-France, then Cairo-Egypt
NOC Code......
2131
App. Filed.......
08-06-2016
Doc's Request.
19-10-2016
AOR Received.
17-11-2016
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
18-11-2016
Interview........
None
Passport Req..
05/05/2017, then 05/06/2017
VISA ISSUED...
22/06/2017
LANDED..........
07/08/2017
Read these pages in detail before you take action:
http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=29
http://www.cic.gc.ca/ENGLISH/helpcentre/answer.asp?qnum=1260&top=25

and then maybe try this service
https://eservices.cic.gc.ca/ols/forgotpassword.do

I pray that you at least know your email address you used to create this account
 

CanadaWeCome

Champion Member
Oct 1, 2015
2,387
128
124
Category........
Visa Office......
Express Entry FSW Outlander
NOC Code......
4031/4032
Job Offer........
Pre-Assessed..
Nomination.....
Awaiting
AOR Received.
15-12-2015
IELTS Request
27-06-2015
alxms10 said:
Read these pages in detail before you take action:
http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=29
http://www.cic.gc.ca/ENGLISH/helpcentre/answer.asp?qnum=1260&top=25

and then maybe try this service
https://eservices.cic.gc.ca/ols/forgotpassword.do

I pray that you at least know your email address you used to create this account
All the above says is that if you have lost/forgotten the Username, you need to create a new GCKey. Which is what i said/asked the OP to do.
 

imatek

Newbie
Aug 2, 2023
5
0
please any solution to recovering username? no email has been recieved after multiple times